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Privacy Policy

This privacy policy will explain how Transkreate e.U. (Transkreate) uses the personal data we collect from you when you use our website.

Topics:

  1. What data do we collect?
  2. How do we collect your data?
  3. How will we use your data?
  4. How do we store your data?
  5. Marketing
  6. What are your data protection rights?
  7. What are cookies?
  8. How do we use cookies?
  9. What types of cookies do we use?
  10. How to manage your cookies
  11. Privacy policies of other websites
  12. Changes to our privacy policy
  13. How to contact us
  14. How to contact the appropriate authorities
  15. What data do we collect?

  1. Transkreate collects the following data:

Personal identification information (name, email address, phone number, etc.)

  1. How do we collect your data?

You directly provide Transkreate with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

  1. How will we use your data?

Transkreate collects your data so that we can:

Process your order and manage your account.

Email you with special offers on other products and services we think you might like.

When Transkreate processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

  1. How do we store your data?

Transkreate securely stores your data in Vienna, Austria.

Transkreate will keep your personal data for 2 years. Once this time period has expired, we will delete your data.

  1. Marketing

Transkreate would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Transkreate from contacting you for marketing purposes.

  1. What are your data protection rights?

Transkreate would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Transkreate for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Transkreate correct any information you believe is inaccurate. You also have the right to request Transkreate to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Transkreate erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Transkreate restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Transkreate’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Transkreate transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +43 665 651 41059

Or write to us: office@transkreate.com

  1. Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

  1. How do we use cookies?

Transkreate uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in

Understanding how you use our website

  1. What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Transkreate uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – Transkreate uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Transkreate sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

  1. How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

  1. Privacy policies of other websites

Transkreate website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

  1. Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 23rd October 2022.

  1. How to contact us

If you have any questions about Transkreate’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: office@transkreate.com

Call us: +43 66565141059

  1. How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Transkreate has not addressed your concern in a satisfactory manner, you may contact the Austrian Data Privacy Authority

Email: dsb@dsb.gv.at

Address: Barichgasse 40-42
1030 Vienna, Austria

Get in touch

office@transkreate.com

+43 66565141059

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